How to Turn First-Timers into Regulars

How to Turn First-Timers into Regulars

Here’s something we’ve learned from years of playing local rooms and working with local businesses. A new customer is great. A regular is gold. Regulars come back without being asked. They bring friends. They tag you in their posts. They tell people,...
How To Make Phones Ring

How To Make Phones Ring

So you have a website, Twitter and a Facebook page. But these aren’t going to make your phone ring. Not off the hook. I’m a huge proponent of social media marketing and yes, you can achieve results through a thoughtful social campaign and ROI analysis often proves it....
Your Website Is Your Business Card

Your Website Is Your Business Card

Digital marketing is the new traditional marketing. Sure, I still have business cards. But the glossy side only has one thing on it: My web address. The backside has my tagline, phone number, email address, and yet again: My web address. So what’s in your wallet? Fact...
Branding & Marketing: Keep It Human

Branding & Marketing: Keep It Human

Your “brand” is what sets you apart. It describes who you are. It’s the communication of your values. It’s more than imagery or a motto or a logo. It’s the you that you want everyone to see. But even more: It’s the you that you want everyone to experience, know,...